Our goal is to get your order to you as quickly as possible. Our normal processing time is 2-4 business days before an order is packed and shipped from our store. Our shipping charges are based on the final weight of your package. Delivery method is contingent on your location. We currently ship with the US Postal Service.
For our ready-to-ship kits, there is often a 3-4 business day delay getting these orders processed as they come directly from fulfillment centers and are not housed in our shop. If you order these, please note that there will be a delay in shipment to get these orders processed. Store pick-up is available as an option, though these kits can directly ship to your address from the warehouses.
Store Pick Up
Here are some general guidelines to be mindful of when you choose Store Pickup as a checkout option:
- Please allow 24-48 hours from the time you place the order for it to be completed and ready for pick up. Orders placed on Friday, Saturday, and Sunday will be processed on the following Monday. When your order is ready for pick up, you will receive a confirmation email from us.
- Ready-to-Ship kits will require an additional 3-5 business days to process orders from the fulfillment center as they are not physically stocked in the store. Please factor this time in before pick up. If you need kits sooner, we recommend having them shipped directly to your address.
- Any changes to the order will result in a delay of when your order is ready for pick up.
- If an item is sold out, we will pick the rest of the order and contact you for substitutions for that item.
- We now offer Curbside Pick Up at our store location in Livonia, MI. Please place orders online and we will have those ready within 2 business days.